Our commitment: your billing is completed within 2 business days or less.

This provides you certainty around when you will receive your income. 


And because we charge a fixed percentage, and not by the hour, you can always measure exactly how much it will cost you for our billing specialists to maximise and report on your income each month.

Every client get access to the same billing management services at no additional charge. This includes:

      • Bill Medicare/DVA
      • Bill health funds via ECLIPSE (and known gap billing)
      • Bill workers compensation and Third Parties
      • Bill Private and uninsured patients
      • Informed financial consent and estimates management
      • Prepayment management, including known gaps
      • Online patient claims submitted to Medicare and two-way to health funds
      • Online credit card payments for patients
      • Follow-up unpaid claims, third parties/workers compensation and patient invoices
      • Registration with health funds (if needed)
      • Monthly reporting.

We provide a dedicated onboarding specialist to every client. This ensures that you only need to train and guide us once on how you like your billing managed and we create a personalised, comprehensive billing guide. This means that your billing will continue to be processed all year round without having to navigate leave.

Use Cases

Surgeons

Surgical billing has a number of complexities that makes it unique to other medical billing. There are rules around how to calculate the fee that is due, navigating the different rates and known gaps for health funds, and understanding what can and cannot be billed together. And don't forget the time and space needed to even get it done or fix any billing issues that have arisen.


All of this can lead to complete overwhelm of your practice staff and/or manager.


This is where Med AR's billing specialists can work alongside your practice manager to ensure that this area of your business is running as smoothly as possible. Instead of being caught up in the doing, your practice manager can work on the high level aspect of your practice such as managing staff, theatre lists, patients and all other administrative tasks.


Example

When the first draft of a theatre list is produced it is sent to Med AR to raise estimates/informed financial consents and request prepayments. We verify that the patient Medicare and health fund information is current and up to date. We repeat this process until the final theatre list is produced.


Once surgery has been completed, the surgeon/practice manager sends across the final surgery item numbers either on an updated theatre list, spreadsheets or copies of the operation reports.


Our billing team raise the invoices and/or claims. We follow up any rejections and outstanding payments.


At the end of the month we provide reports outlining invoices raised, payments received and invoices/claims that are outstanding. 

Assistant Surgeons

Assistant billing is perhaps the most complex in medical billing. There are rules around how to calculate determine what assistant item number to use, calculate the fee that is due with the different rates and known gaps for health funds, and understanding why claims have been rejected.


And as you do not have consulting rooms or staff, the options for getting your billing done is for you to do it yourself or find someone to process your billing for you. In addition, if you want to claim against health funds, you now need to use software to submit the claims as most health funds do not accept manual claims.


This is where Med AR's billing specialists can relieve this burden and make sure that you are getting paid for every operation where you assist - no need to learn how to calculate fees, learn new software or employ staff directly.


With no minimum fees or lock in periods, you simply send billing to our team when you work. This is ideal for registrars, GP's and fellows that may only assist on an ad-hoc basis or one list a month.


In addition, we forge relationships with your surgeon's administrative staff so that we can resolve billing issues without you having to be involved. 

Anaesthetists

Ideal for Anaesthetists that do not want to work as part of a group, or that work in public health and have on-call shifts or private lists.


Med AR offer individuals that manage their own lists the same services that you would receive from a group - without sacrificing a larger chunk of your income. All team members understand RVG billing.


Our billing team are available weekdays 9am - 5pm via phone and email for all patient and payment enquiries.


We provide patient's with informed financial consents and arrange and accept prepayments. We provide options for patients to pay online via card.


Claims are submitted online to health funds, which applicable, or private invoices are sent when you charge above known gap rates.


Rejections are diligently followed up, as are outstanding accounts.


Med AR have no minimum fee or lock in contracts.

Consultant Specialists

Ideal for consultant specialists who:

    • work in public health who have weekly/monthly private consulting sessions;
    • work in public health but can charge for patients with private health insurance;
    • work in private hospitals and are responsible for billing their consults such as rehabilitation and acute medicine

And if you don't have consulting rooms or staff, the options for getting paid is to do your own billing or have someone to process your billing for you. Most health funds also require you to submit claims electronically, requiring medical software.


With our specialist billing team looking after your billing, you can be rest assured that we are always on hand to answer billing questions by phone and email, and accept payment from your private patients during regular business hours.


With no minimum fees or lock in periods, you simply send billing to our team when you work. We then do the rest.

Our fees

Our fees are simple - we charge a flat percentage based on invoices which have been paid during the month.


We don't get paid until AFTER you get paid.   So you are never out of pocket based on unpaid revenue. There is also no registration fees or lock in contract.


We charge based on transactional value of receipts. Please see the breakdown of our fees in the table below.

 
Receipts
<$15,000 per month
Receipts
 $15,001 - $65,000 per month
Receipts
 >$65,001 per month
 Service Fee * 5% of paid receipts4.5% of paid receipts4% of paid receipts

* Service fee is ex GST. Merchant service fees and postage are not included

For high volume hospitals, day surgeries and health services, please contact Samantha Elias directly for custom fixed pricing - samantha.elias@medar.com.au

Reach out and see if our team is a fit!

samantha.elias@medar.com.au

or call 1300 577 379