Last Updated: 1 August 2023

This is a legally binding agreement between Customer (you or your) and Med AR Pty Ltd (we, us or our).

1.  OUR SERVICES

1.1.  We will provide the Services in accordance with this Agreement.

1.2.  Alterations to this Agreement may be requested  and a formalized Proposal will be prepared and if the Proposal is accepted by both parties the alterations will form and Alteration Addendum to the Agreement.

1.3.  Ad Hoc out-of-scope services will be charged at our then current time and materials rates and in accordance with an mutually agreed Quotation.

2.  FEES AND PAYMENT

2.1.  You must pay Med AR Fees in accordance with this Agreement.

2.2.  Med AR will calculate fees monthly in arrears the Agreement..

2.3.  Med AR may at its sole discretion charge interest on overdue amounts at the rate of 1.5% per month.

2.4.  Med AR may at its sole discretion suspend Med AR services under the Agreement until all overdue amounts are paid in full.

2.5.  All amounts set out in the Agreement are exclusive of GST unless specified otherwise. If GST is payable on any supply made by us under this Agreement you must pay Med AR  all additional GST amounts as they fall due.

3.  YOUR OBLIGATIONS

3.1.   You must do all things necessary to enable Med AR to perform Med AR obligations under the Agreement including but not limited to:

3.1.1.1.Performing or connecting any services as required by Med AR; and

3.1.1.2.Provide information, documentation and access to your resources as and when requested by Med AR; and

3.1.1.3.Keep safe, secure and secret all your site identification details, usernames and passwords used to access Med AR Services

3.2.  You must not:

3.2.1.  Withhold any information which could impact Med AR performing Med AR obligations under the Agreement; or

3.2.2.  Use the Services for any unlawful activities; or

3.3.  You must ensure all information and material you provide to Med AR :

3.3.1.  Is accurate, complete and current; and

3.3.2.  Is provided promptly and within the agreed timeframes; and

3.3.3.  Does not infringe the intellectual property or other rights of any Person; and

3.3.4.  Is not false, misleading, deceptive, unlawful, fraudulent or defamatory.

3.4.  You must comply with all Med AR Policies and Policy amendments.

4.CONFIDENTIALITY

4.1.  The parties must:

4.1.1.  Take all reasonable precautions to maintain confidentiality and comply with the all Privacy Law requirements and to protect Confidential Information from unathorized access, use, disclosure or availability;

4.1.2.  Not disclose Confidential Information to any Person other than their associates and advisers and then only on a need-to-know basis or as required by law; and

4.1.3.  Use Confidential Information for the sole purpose of performing its obligations under the Agreement; and

4.1.4.  Must promptly notify the other if it appears that Confidential Information has been compromised; and

4.2.  Must promptly notify the other parties if disclosure Confidential Information is requested and or delivered by law.

                        4.3.  Upon written request the parties must immediately return or destroy the Confidential Information and all documents and materials containing the                                             Confidential Information which are in that party’s possession or control.

                        4.4.  The parties acknowledge that a breach of its obligations under clause 4 is likely to cause damage to the other party, and agree that the party not in breach                                 will be entitled to seek injunctive relief to prevent a breach of clause 4 and to compel specific performance of clause 4.

        5.  LIABILITY

                5.1.   We make no representations or warranties in relation to any Third Party Products.

                5.2.  Med AR liability for breach of a statutory guarantee which cannot be excluded by law and is limited at Med AR option to either the resupply of the services or                             equivalent services

               5.3.  You will indemnify, defend and hold Med AR harmless against all loss, damage, claims, liabilities, costs, legal fees and expenses arising from, or in connection                         with:

                            5.3.1.  Any Third Party Products, including any failure by a Third Party Supplier to provide the Third Party Product(s) or comply with a Third Party Contract;

                            5.3.2.  Any claim or demand brought by third parties, including a claim that the intellectual property rights of any third party are infringed;

                            5.3.3.  Any negligent, misleading, wrongful, unlawful or fraudulent act or omission or any breach of this Agreement by you or your Associates or Advisers.

            5.4.  Med AR excludes all liability for:

                            5.4.1.  Any issues or failure of installation or integration of the Third Party Products due to incompatibility with your hardware, software, firmware, protocols,                                 systems or infrastructure; and

                            5.4.2.  All costs, expenses, claims or liability suffered or incurred by you as a result of Med AR complying with your directions; and

                            5.4.3.  Loss of profit or revenue, loss of business opportunities, loss of software or data and any indirect or consequential loss arising in connection with                                             the Agreement.

            5.5.  To the extent permitted by law, our aggregate liability in connection with the Agreement will not exceed the Fees paid by you to us in the 30 days preceding the                         date of a claim.

            5.6.  Med AR will not be liable for any delay or non-performance of Med AR obligations under the Agreement if caused by strike, fire, flood, failure of suppliers, or any                         other circumstances beyond Med AR reasonable control.

        6.  SUSPENSION AND TERMINATION

            6.1.  Without limiting any remedies available to Med AR under this Agreement or at law Med AR may suspend the Services and/or terminate the Agreement with notice                     to you if:

                            6.1.1.  You fail to remedy a breach within 7 days of a notice from Med AR requesting you to do so; and or

                            6.1.2.  Your Fees are outstanding for more than 7 days past the due date; and or

                            6.1.3.  You become insolvent, bankrupt, enter into administration, are wound up or a receiver or creditor is appointed over any part of your business.

            6.2.  You may terminate this Agreement at any time by sending a cancellation request to Med AR at accounts@medar.com.au and subject to:

                            6.2.1.  Your account being fully paid at the at the time of the Notice; and

                            6.2.2.  You are not in breach of the Agreement of the Med AR Terms and Conditions

           6.3.  Med AR may terminate this Agreement at any time by giving you at least 30 days’ prior written notice. In this instance Med AR will refund any prepaid Fees                                 applicable to the unused portion of any Services and/or Additional Services.

            6.4.  Upon the termination of this Agreement for any reason, you must pay all outstanding Fees to Med AR including all reasonable costs incurred by Med AR as a                             result of the termination including but limited to Third Party cancellation fees and administrative costs.

            7.  All your data remaining on Med AR system after the termination date will be available for retrieval by you for up to 60 calendar days after which Med AR in Med AR                   sole discretion may for security and privacy reasons be destroy unless otherwise required by law.